Return, Refund & Cancellation Policy

1. No Refund Policy

As a professional WordPress development service provider, we do not offer refunds for our services. All payments made for our WordPress development, maintenance, and optimization services are non-refundable.

This no-refund policy applies to all service plans, including one-time projects, retainer agreements, and subscription-based services.

2. Rationale for No Refunds

Our no-refund policy exists for the following reasons:

• WordPress development services require significant time, expertise, and resources
• Each project involves custom work specifically tailored to your requirements
• Development work begins immediately upon receipt of payment
• Our time and resources once committed cannot be recovered

3. Project Cancellation

If you need to cancel a project after work has begun:

• You must notify us in writing of your intention to cancel
• You will be billed for all work completed up to the cancellation date
• Any prepayments or deposits will be applied toward work already completed
• The balance of payments due will be calculated based on the percentage of work completed

Please note that cancellation does not entitle you to a refund of amounts already paid.

4. Subscription Cancellation

For subscription-based services (such as monthly maintenance plans):

• Cancellation requests must be submitted in writing at least 7 days before the next billing cycle
• No refunds will be provided for the current billing period
• Your subscription will remain active until the end of the current paid period
• Any work requests submitted before cancellation will be completed as per agreement

5. Project Revisions and Satisfaction

While we do not offer refunds, we are committed to your satisfaction:

• All projects include a specific number of revision rounds as outlined in your project agreement
• We will work with you to ensure the final deliverables meet the agreed specifications
• If issues arise that do not match the agreed scope, we will provide solutions at our standard rates

6. Delivery Timeline

Our delivery timeline policy:

• Project timelines are estimates and may vary based on project complexity and client feedback turnaround
• Delays caused by clients (such as delayed content delivery or feedback) may extend the project timeline
• Significant changes to project scope may require timeline adjustments
• We strive to communicate proactively about any potential delays

7. Disputes

In the event of a dispute regarding our services:

• We will make reasonable efforts to resolve any issues within the scope of the original agreement
• Disputes will be handled on a case-by-case basis
• We may, at our sole discretion, offer additional services or support to address concerns

8. Contact for Cancellations

To submit a cancellation request or discuss any concerns about your project, please contact us through the contact information provided on our website.